The Huawei Nexus 6P was released a little over a year ago, but despite doing moderately well in sales, the device has had more than its fair share of issues. When first released, there were numerous reception and memory management difficulties that left users extremely frustrated, though, those problems were solved with updates pushed by Google.
Then, with the recent Android Nougat update, a whole new batch of problems arose. First, users started reporting that their batteries would die even with twenty percent or more charge remaining, and this is still an ongoing issue at this very moment. But now, a more serious bootloop problem is starting to become more common, which renders the Nexus 6P completely unusable.
The latest issue with the Nexus 6P is a serious bootloop problem that turns your device into a fancy paperweight. This comes with no warning, and the problem occurs seemingly at random.
What happens is your device will reboot, then get stuck on the "Google" boot logo. No combination of button presses will get you out of this bootloop, and neither factory resetting nor flashing factory images will restore your phone to working order.
This issue is coming into play when users update to Android Nougat 7.0 and above. It was first reported on the second developer preview of Android Nougat, and has become much more prominent and widespread on Android 7.1.1. Some users on the latest version of Android began seeing this problem as soon as they hit the update button.
If you're affected by the bootloop issue (or even the previously mentioned battery issue), there is one thing that can be done, which seems to be taking care of all known problems with the 6P: contact Google or Huawei, and have your phone exchanged for a refurbished one.
Both Google and Huawei are aware of the issue, but have still not released a statement on it. It is important to note that Google has a 12-month warranty policy, while Huawei has a 15-month warranty.
Some users are reporting that Google is exchanging affected devices even if they are outside of their 12-month warranty. The same has been said for folks that bought their Nexus 6P through Project Fi.
So if you're having any issues at all, the first thing you should try is to contact Google support. Failing that, contact Huawei, who manufactured the phone and has a longer warranty, but is slower to exchange affected devices.
Do you have any thoughts on this matter? Are you affected by either the battery or the bootloop issues with your Nexus 6P? Have you found a way to resolve it, or were you forced to RMA your device? Let us know in the comments below.
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